Privacy policy.

Verger Charbonneau ("we", "our") is a family business located at 575 Rang de la Montagne, Mont-Saint-Grégoire (Quebec). We are responsible for handling the personal information you provide to us through this site, by phone, or during your visit to the orchard.

We collect only the information needed to respond to your requests:

• When you contact us: name, email address, message content.
• When you call us (reservation, takeout order, group or event): name and phone number.
• During your visit: anonymous technical data (browser type, pages viewed, duration), via statistical analytics tools.

• To answer your questions and requests.
• To handle your reservations and takeout orders.
• To improve site navigation and usability, in an aggregated and anonymous way.
• To keep you informed of our seasonal activities, only if you have consented.

We never sell your information. It may be shared with trusted providers acting on our behalf (web hosting, statistical analytics tools), only as needed to carry out their work. These providers are bound by confidentiality obligations.

The site uses cookies essential to the operation and navigation of the site, as well as anonymous statistical cookies. You can refuse or delete cookies through your browser settings. Some embedded content (Instagram, maps) may set its own cookies, subject to its respective policies.

Under Quebec's Law 25 and applicable legislation, at any time you may:

• Access your information.
• Request its correction or deletion.
• Withdraw your consent to a processing activity.
• Request the portability of your data.
• File a complaint with the Commission d'accès à l'information du Québec.

To exercise these rights, write to the contact below. We respond within a maximum of 30 days.

We keep your information for as long as needed for the purpose for which it was collected, or to comply with our legal obligations (notably tax and accounting).

We implement reasonable technical and organizational measures to protect your information against unauthorized access, loss, alteration, or disclosure.

We may update this policy to reflect changes in our practices or in the law. The date of the latest update appears at the top of this page.

For any privacy question or to exercise your rights:

• Email: info@vergersdc.qc.ca
• Phone: 450 347-9184
• Mailing address: 575 Rang de la Montagne, Mont-Saint-Grégoire (Quebec) J0J 1V0